Frequently Asked Questions

Below are commonly asked questions regarding government assistance. If you have questions that are not answered on this page, use the contact form to let us know.

Do I need my credit score to apply for housing assistance?

It is highly recommended that you obtain your most recent credit score prior to applying for housing assistance. Despite government agencies not requiring your credit score, many landlords and property owners will check your credit prior to renting to you. Knowing what’s on your credit report will better prepare you to work with landlords, who ultimately hold the final key to your new home.

Must I know my background record to apply for housing assistance?

If you are over the age of 18, you will likely need to submit to a CORI check to meet eligibility requirements. Also, any family members over the age of 18 will need to do the same.

A CORI is a check through the Criminal Offender Record Information system. This lets housing agencies know if there are any arrests or convictions for drug-related or violent criminal activity. Such activity may make you ineligible to participate in the Section 8 Housing Choice Voucher Program. Additionally, landlords often perform a similar check.

To prevent being denied an apartment because of your background, you should access your background prior to applying for any housing assistance. If you have arrests on your record, you may be able to appeal in person at your local housing agency.

IMPORTANT: Because police and government agencies often have errors in their databases, we recommend running a background check regardless of whether you’ve ever been convicted of a crime.

How long does the housing application process take?

Getting approved for housing assistance can take several months. This is not always the case, but it’s best to plan ahead. If you are without housing now, you might look to friends and family for temporary housing. If that is not an option, we recommend applying for other government or private assistance in the form of food benefits, social security and disability benefits, unemployment benefits. You might also look for employment and education opportunities.

What are the requirements for housing assistance?

Housing assistance requirements vary by agency and by state. The requirement that all these agencies share, though, is that you are unable to reasonably afford safe housing. This standard is determined by each agency and you will need to contact the agency in your region to know their specific requirements. 

Is Family Resource Hub or Section 8 Authority a government agency?

No. We are a private organization that provides information to help individuals and families find the assistance and resources they need to live more comfortably. In short, we are a mediator of sorts—we unite those who need help with the agencies offering it.